• On Jan 11, 2021
    Earlene from TN Asked

    Why has Disney decided to discontinue the Magical Express? As Disney takes away so many "perks & benefits" what is doing to create the magic and to be set apart from other?

    Hi, there!

     Welcome to planDisney, Earlene. We're so glad you stopped by with these great questions!

     I was certainly disappointed to learn Disney's Magical Express service will no longer be offered for airport transportation as of January 1, 2022. As a mom of three, I've relied on this complimentary service to get my family safely to and from our Disney Resort hotel and the Orlando International Airport for years now. I'll always have fond memories of my little ones crawling onto my lap for a better view of the classic Mickey Mouse shorts shown on the motorcoach televisions while we waited with anticipation and excitement to arrive at "The Most Magical Place on Earth." 

     More so now than ever before, Guests who arrive at the Orlando International Airport have a variety of transportation options to choose from, including ride-share services that provide a great deal of flexibility. While staying off-property last year, my family needed to book a private Orlando-based car service in order to have the appropriate car seat and boosters provided for us. This service was not complimentary and it didn't feel magical by any means, but it was super convenient and we felt very safe getting to the airport. Since our pick-up time was customized just for our family, we actually had a few extra hours of our vacation to enjoy before departing! While I am saddened to see Disney's Magical Express go, I know that Disney values my family and all others who choose the Walt Disney World Resort as a vacation destination. I feel confident that we'll have plenty of safe, reliable, and convenient transportation options to choose from when it comes time for our 2022 Disney vacation. 

     With or without Disney's Magical Express, there are still great perks of staying at a Disney Resort hotel. My family loves the complimentary Resort Transportation options that are available to and from the theme parks. When we stayed off-property for the first time last year and had to drive ourselves, we learned just how valuable the buses, boats, monorails, and Disney Skyliner really are! The convenience of being dropped off and picked up from the theme park entrance just can't be beat. As Disney Resort hotel Guests, we also love that we are immersed in the magic of Disney storytelling even after we leave the theme parks. The same legendary attention to detail on our favorite Disney attractions can be found right in our room! More than anything, though, we know that in staying at a Disney Resort hotel, we'll experience outstanding service. The Cast Members at the Walt Disney World Resort are what truly make the "Disney Difference." Their commitment to my family's health, safety, and happiness is what creates the magic that keeps us returning year after year. 

     I hope this was helpful, Earlene. Please visit us again soon with any new questions you may have about the Walt Disney World Resort!

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Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all things Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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