adult female in pool; smiling
  • On Apr 13, 2025
    Shannon from VA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Why is my Disney cruise reservation missing fromy Disney cruise app?

    Welcome back to planDisney, Shannon! I’m glad you sailed back to us for help.

    It sounds like you’ve already downloaded the free Disney Cruise Line Navigator app, so you’re already one jump ahead of the game. If you’re not seeing your Disney Cruise reservation listed, simply select the blue ‘+ Add and Link Reservation’ option on the app.

    Once your reservation is linked, you can make payments, check in online, and sign up for the myriad of cruise activities available once your booking window opens. And you don’t even need Genie to eat like a Prince or Princess on the ship. You’ll not only enjoy each of the rotational dining restaurants, but you can also choose to order free room service, dine by the pool, or make reservations (at an additional fee) for an elegant, adults-only experience like Palo.

    Remember, you can always reach out to a Disney Cruise Line representative via phone, email, or live chat online. And we always love seeing your name pop up here at planDisney if you think of anything else!

    Happy Landing!
    Sami
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Meet the Panelist: Sami, Tennessee

Hey Howdy Hey! I'm Sami - an author, TV Host, & new empty-nester living in Nashville with two teenagers in college. We enjoy sports, live music, and making magical memories aboard Disney Cruise Line & in Disney Parks worldwide. I raised my kids just around the riverbend from the Walt Disney World Resort and celebrated every milestone with their Disney friends. With so many incredible itineraries and delicious dishes on board, I love helping my extended ohana discover a whole new world at sea! Learn More About Sami

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