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  • On Aug 18, 2022
    Eric from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Why couldnt my wife renew our key pass?

    Hi, Eric!

    Welcome to planDisney, and thanks for sharing your question with us. It's always an honor to have a Magic Key Pass holder around! 

    I can't access Guest information here on planDisney, so I think the best option to solve your problem is to get in touch with the Cast Members. You can call (714) 781-7277 and talk to a Cast Member team whose specialty is the Magic Key Pass program. I bet they'll be able to help you! 

    I hope you can renew your passes in time to enjoy the Halloween season at the Disneyland Resort. It's going to be FANG-tastic! 

    I'll be crossing my fingers for you, Eric! 

    May the magic be with you, 

    Julie

     
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Meet the Panelist: Julie, California

Hi! I am Julie, a Brazilian brand strategist, and amateur cook. I grew up in Brazil, but I currently live in California. I dreamed of visiting the Disneyland Resort and the Walt Disney World Resort since I was a little girl and now I love to help others enjoy the magic as much as I do. Being an all-things-Disney nerd and Disney Vacation Club member, I'm here to help you find the perfect hotels, park events, and seasonal festivals to make your trip a memory to cherish forever! Learn More About Julie

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