Christmas on Main Street
  • On Mar 23, 2022
    Natalia from ON Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Why can't I make a theme park reservation? It is available the dates and my family will be staying at the Disney Resort.

    Greetings, and welcome to planDisney, Natalia!

    How exciting it is that you’ll be vacationing at Walt Disney World Resort during the holiday season!

    Natalia, if using your desktop computer, once you access your Disney account, please change the country filter on the top next to the sign-in section from Canada to the United States. I cannot explain why, but for some reason, the websites always work for me when I do this. From this point, I would like you to make sure that you have linked all your reservations for your Disney Resort hotel vacation package to your Disney account, and from there you will be able to manage your plans through My Disney Experience

    In order to make Disney Park Pass – Theme Park Reservations you have to have valid theme park tickets linked to your Disney account, so please try again after everything is linked.

    To link your reservations for your Disney Resort hotel and theme park tickets:
    1. Sign in to your Disney account and access My Disney Experience from the top right.
    2. Select My Plans and then Resort Hotel Reservations to add your confirmation number.
    3. Select Theme Park Tickets to add each theme park ticket ID number.

    Download the My Disney Experience mobile app to manage your plans before and during your visit.

    Using the My Disney Experience app you can complete your Resort Online Check-In and then participate in Direct-To-Room Service to be able to unlock your Guest Room door using your mobile app.

    At 60-days before your stay, you can make your Disney dining reservations. I would mark this on your calendar as the holiday season at Walt Disney World Resort is a busy time.

    Natalia, I hope this information is helpful, and I wish you luck with your Theme Park Reservations, if you have any difficulty please reach out to Walt Disney World Resort - My Disney Experience and MagicBands for support, thank you!

    Best Disney wishes from a fellow Canadian Disney fan!


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Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

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