Sleeping Beauty Castle
  • On May 4, 2022
    Sandra from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Why I can’t purchase my tickets online? I’ve tried to do it in the app, website, with three different cards, and nothing.

    Welcome to planDisney, Sandra! Thanks so much for stopping by and sending us your question. I'm glad you found us!

    I'm so sorry you are having problems buying your theme park tickets. I'm happy to help determine why this is happening. Theme Park Reservations are required to enter Disneyland Park or Disney California Adventure Park. I was just checking the theme park reservations availability and the calendar currently shows there are not any reservations available for your arrival date as well as several dates that follow. This would explain why you haven't been able to purchase theme park tickets. If there aren't any reservations available for the dates you want to visit, the Disneyland website and Disneyland Mobile app will not allow the purchase. I'm so sorry. I know this isn't the solution you are hoping for. You could continue to check the theme park reservations calendar to see if any availability opens up. The calendar is updated in real-time and you would need to be quick to reserve any dates that possibly open up for reservations. 

    If you have any other planning questions, please visit us again at planDisney. We're always happy to help.

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Meet the Panelist: Lisa, Colorado

Hi everyone! I’m Lisa from Colorado where I live Happily Ever After as a mom, wife, and kindergarten teacher! I was raised on all things Disney and fell in love with Walt Disney World Resort on my first visit at six years old. I'm lucky to be an annual Passholder at both Disneyland and Walt Disney World and I love visiting my laughing places as often as possible! I’m so excited to help you plan special memories at The Happiest Place on Earth and The Most Magical Place on Earth! Learn More About Lisa

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