Welcome to planDisney, Sandra! Thanks so much for stopping by and sending us your question. I'm glad you found us!
I'm so sorry you are having problems buying your
theme park tickets. I'm happy to help determine why this is happening.
Theme Park Reservations are required to enter
Disneyland Park or
Disney California Adventure Park. I was just checking the
theme park reservations availability and the calendar currently shows there are not any reservations available for your arrival date as well as several dates that follow. This would explain why you haven't been able to purchase theme park tickets. If there aren't any reservations available for the dates you want to visit, the
Disneyland website and
Disneyland Mobile app will not allow the purchase. I'm so sorry. I know this isn't the solution you are hoping for. You could continue to check the theme park reservations calendar to see if any availability opens up. The calendar is updated in real-time and you would need to be quick to reserve any dates that possibly open up for reservations.
If you have any other planning questions, please visit us again at
planDisney. We're always happy to help.
Best,
Lisa