Mom And Daughter Aulani Room
  • On Sep 17, 2014
    Elizabeth from ENGLAND Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Why can't I use my points for a late booking when I know rooms are available for paying guests

    Hi Elizabeth! Thanks for visiting the Disney Parks Moms Panel. I've asked the very same question, and I'm still trying to fully understand because the answer is multifaceted.

    The short answer is there are separate inventories at Disney Vacation Club resorts - some exclusively available for members paying with points and a select number of villas are reserved for cash paying guests. So members can book resort stays even last minute with Disney Vacation Club points until that inventory is fully depleted and then no further reservations will be accepted.

    I know it can be frustrating, but I always call Disney Vacation Club member services. They can call the resort directly and find out for sure if there is any availability where you're trying to book and elsewhere. I've had Cast Members work near miracles to ensure our vacation plans worked out. 

    Sending pixie dust wishes that you are able to book your reservation for a magical and memorable Disney vacation!

    ~Juliette
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Meet the Panelist: Juliette, Georgia

I'm a high-spirited Mom of 4. You say "vacation" and I'll tell you why for our family of 6, there's no better way than the Disney way! Since becoming Disney Vacation Club members, our dreams of travel quickly turn into magical memories again and again...I'm a real world example of the endless vacation possibilities available with the magic of Disney Parks and Disney Vacation Club. Learn More About Juliette

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