• On Jan 24, 2020
    Karen from NJ Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Why can't the people on my friends and family list download our memory maker pictures without the watermark?

    Hi Karen,

    Welcome to the Disney Parks Moms Panel! I'm so glad you chose to purchase Memory Maker! I have so many wonderful memories captured by Disney PhotoPass photographers and downloaded with the Memory Maker entitlement. 

    Whoever purchases Memory Maker is, in effect, the manager of the entitlement. If that's you, you are the only one who can download the photos without a watermark. You can then share the photos with whomever you choose. I am typically in charge of downloading our photos on our Walt Disney World Resort vacations. When new photos show up on the My Disney Experience app, I download them immediately. I message photos to my daughter but my husband and son usually wait for me to put an album together on my phone or laptop. When I travel with a larger group of friends we generally use an online service to create a shared photo album. I have a wonderfully absurd number of photo albums full of photos I have downloaded with Memory Maker. I hope you have many magical memories in your photos! 

    Karen, thank you for visiting us with your question. I hope you'll let us know if we can help you further with Memory Maker or with any other planning questions!
    Wishing you a magical day,
    Amy H. 

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Meet the Panelist: Amy, North Carolina

Hey, Howdy, Hey! I'm Amy H. and I have been a fan of Walt Disney World since my first visit during the Magic Kingdom Park's opening year. I'm married to my favorite person in the world and since our son and daughter are in college, we have been enjoying more spur of the moment trips to the Most Magical Place on Earth. No matter the ages or size of your traveling party, I'd love to help plan you plan a magical vacation! Learn More About Amy

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