Cinderella Castle 50th Day
  • On Jan 25, 2023
    Mary from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    why can't I make a park reservation for Tuesday Jan 31? I was able to make one for Monday the 30th and Wed. Feb 1st thanks, Mary

    Hi Mary,

    Thank you for stopping by planDisney.  It looks like your visit to the Walt Disney World Resort is coming up quickly, so let's get this sorted out so you can start your Magical vacation countdown!

    Mary, your answer may depend upon what type of ticket you are using to make theme park reservations.  Let's start troubleshooting and assume you have standard theme park tickets and not an Annual Pass.  My first suggestion is to check in your My Disney Experience account to make sure you have tickets for the correct number of days that you are seeking to make theme park reservations.  Once you have done this, try logging in using a different browser or even using an incognito window to reduce the chance of having a technical difficulty error.  Here is a link for the recommended browsers when visiting disneyworld.com, so you may want to make sure you are using one of these browsers when logging in.  Another suggestion is to log out and then back in again.  Sometimes I can fix many technical glitches just by restarting my computer (or phone) so you may want to try that as well.

    I see that you are a Florida resident - lucky you!  So, I'm wondering if you are making theme park reservations with a Pixie Dust Pass?  Currently, Guests with a Pixie Dust Pass and who are not staying at a Disney Resort hotel can have up to 3 theme park reservations on a rolling basis.   If this situation applies to you, then check to see how many theme park reservations you have already.  If you already have 3 theme park reservations, then you will have to wait until you have visited a theme park on the date that you have your first theme park reservation before you will be able to make another one.

    Finally, if you have tried all of these solutions and are still having difficulty I recommend calling and speaking to a Cast Member directly.  Here is a link to the phone numbers for the different departments within Guest Relations.  Please note there are separate phone numbers for Guests with existing tickets and Guests with Annual Passes, so select the phone number that applies to your situation.

    Have a Magical visit, Mary!  Please let us know if we can help answer any further questions, we are always here for you when you need us.

    See Ya Real Soon,
    Brenda
thumbnail image for Brenda

Meet the Panelist: Brenda, Missouri

I fell in love with Walt Disney World on my very first visit, which took place during my honeymoon. Since then we have added 4 "mouseketeers" to our family and have come to appreciate what a great value a Walt Disney World vacation can be on a budget. As a Physical Therapist and a mom of a large family, I would love to help you plan your next magical trip! Learn More About Brenda

Related Video

  • thumbnail image for Tips For Selecting Your Next Disney Resort | planDisney Podcast - Episode 5

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.