resort polynesian castle monorail
  • On Jul 13, 2024
    Timothy from SC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Why can’t I find my reservation?

    Hello Timothy, welcome to planDisney! 

    It’s great to help out a fellow Disney Vacation Club Member, thanks for visiting planDisney with your question today. I like being able to see the countdown calendar to my family’s next DVC resort when I log in to my DVC account so let’s see if we can get you sorted so you can see yours. 

    To get started, you’ll need to visit the DVC website and log into your account. Hover over the “My DVC” tab in the top right corner, then click on “My Dashboard” from the dropdown menu. Scroll down to find your reservation dates highlighted in blue. To see more details about your trip, click on the dates. If you don’t see your reservation, give a call to DVC Member Services and they can help get things sorted.

    Tip: If you haven’t already, add your digital DVC card to your smartphone’s wallet. As a DVC Member, you have access to various discounts and benefits. Cast Members often ask to see your DVC Membership card for these perks, which include savings on dining, shopping, entertainment, and more!

    Tim, I hope this information helps and that you’ll see your countdown calendar for your next Disney vacation pop up on your account soon. Thanks for visiting planDisney, and feel free to return with any more Disney Vacation Club or planning questions.

    Welcome Home,
    Candace
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Meet the Panelist: Candace, Ontario

Bonjour! I'm Candace, mom to four daughters, wife and Early French Immersion teacher from Ottawa, ON, Canada. We're a family of explorers who are full of curiosity and seek to find the magic in the smallest moments of the day. The Disney Vacation Club allows us to explore many Disney Destinations with the flexibility to choose a Resort that fits our travel party whether traveling with family or friends. I can't wait to help you plan an adventure of your own! Learn More About Candace

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