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  • On Mar 30, 2023
    Cara from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Why can't I add the Magic Genie to my reservation?

    Greetings Cara!

    Welcome to planDisney! Thank you for bringing your question to us here. It sounds like you're ready to unleash the phenomenal cosmic power of the Disney Genie+ Service! That’s great because you ain't never had a friend like the Disney Genie+ to skip the lines and get fast access to some of the most popular attractions! So let’s get right to it and discover how to summon the genie for these guests!

    If you’ve already purchased your ticket, the first step is to get scanned in and enter the park. That's when the real adventure begins! Once you're officially in the park, it's time to open the Disneyland Mobile App and say "Oh mighty Genie, I summon thee!" Okay, you don't really have to say that, but it's just as easy!

    Next, scroll down a bit and look for the option to purchase Disney Genie+. But be swift like a street rat, because availability and pricing can change every day! 

    And remember, just like Aladdin had to stay one jump ahead of the crowd, you'll want to arrive at the parks' opening time to make sure you don't miss out on any of the fun. 

    Cara, I hope this helps you add Disney Genie+ to your theme park tickets next week. If you need any more help, feel free to rub the lamp, I mean, reach out to me directly for the quickest response. I’m here to help make your wishes come true and create a whole new world of magic and memories this month!

    Wishing you happy landings!

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Meet the Panelist: Danielle, California

I'm Danielle, a happy wife, toddler mom and virtual teacher who grew up just around the riverbend from the Disneyland Resort. I love to find ways to experience all of the magic that The Happiest Place On Earth has to offer. I always find the yummiest snacks, take practically perfect photos and add magic to a romantic night out. I'm thrilled to share ways to keep our little ones happy and cozy in the parks and hotels, so if you're feeling overwhelmed planning your dream trip, then you've got a friend in me! Learn More About Danielle

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