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  • On Jun 17, 2023
    Gregg from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    why cannot I choose genie plus as an option when purchasing regular tickets

    Hey there, Gregg!

    Great to meet you, welcome to planDisney! I'm happy to help you with your ticket purchase.

    You can definitely add Disney Genie+ Service to your tickets during your purchase on the Disneyland website, but it might not be obvious when you start out. Let me walk you through the steps:

    • Go to the Disneyland Tickets page and click on your ticket type
    • For Standard Theme Park Tickets you'll select the number of days you'd like to visit
    • Choose the number of tickets you need
    • Select your ticket type, either One Park Per Day or Park Hopper
    • Click the "Continue" button
    • Reserve your ticket dates and select your park (or starting park, if you're purchasing Park Hopper tickets)
    • Click the "Continue" button
    • Choose your add-on options of Disney Genie+ Service and/or a parking voucher
    • Complete your purchase
    It's a little later in the purchase process than you might guess, but adding Disney Genie+ Service in advance is a great way to make sure you're getting the most magic out of your park visit. You'll be able to use Lightning Lane at some of my favorite attractions, like Indiana Jones Adventure and Space Mountain

    Gregg, did you know that Mickey's Toontown is freshly reimagined? Don't forget to go visit our pal Mickey at his house to take a photo, I'm sure he'd be thrilled to see you! Enjoy the parks!

    Keep moving forward!

    Amanda
thumbnail image for Amanda

Meet the Panelist: Amanda, Utah

Hi! I'm Amanda—a pixie-sized wife, mom, engineer, content strategist, and Disneyland Resort specialist! I fell in love with science as a kid at Disneyland Park, learning about physics while I waited to ride Space Mountain. I love how Disney combines art, words, science, and music to create incredible experiences. Solving challenging problems is one of my favorite things, I'm so excited to help you design the perfect strategy for a magical day! Learn More About Amanda

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