Family on Big Thunder Mountain
  • On Mar 1, 2023
    Marisa from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Why am I only able to book one ride on my Genie Plus?

    Hi Marisa, welcome to planDisney! 

    It sounds like you are currently in Walt Disney World Resort and you are using the Disney Genie+ Service! My family loves to use the Lightning Lanes to minimize our time waiting in lines, especially with two young kids. 

    When you use the Disney Genie+ Service, you can book one Lightning Lane at a time. To book your next Lightning Lane selection, you must either redeem your first selection, or wait two hours, whichever comes first. Keep an eye on your Tip Board in your My Disney Experience app, because it will show you when you can book another selection! Personally, I like to set an alarm on my phone as well, because sometimes I get too engulfed in riding other attractions, eating DOLE whips, or listening to The Dapper Dans, so I need the extra reminder to look. 

    While you’re waiting to book your next Lightning Lane, take a moment to look at the Disney PhotoPass Lenses included with Genie+. In your My Disney Experience mobile app, click on the three horizontal bars in the bottom right of the screen. Then select the “Disney PhotoPass Lenses” tile. You’ll see themed augmented reality lenses to take photos while you’re in the theme parks. There are Walt Disney World 50th Anniversary lenses, and even some lenses that are available based on which theme park you are in. 

    I hope you’re enjoying The World’s Most Magical Celebration, Marisa! It is ending March 31, 2023, so you still have time to check out the offerings. I recommend meeting Mickey in his celebration outfit at Town Square Theater, and you absolutely must check out the Beacons of Magic. If you’re staying for a nighttime spectacular, Disney Enchantment is occurring in Magic Kingdom Park until April 2, 2023, and over in EPCOT you can see Harmonious until it ends also on April 2, 2023. 

    I hope this was helpful, Marisa! I hope you are having a magical visit to Walt Disney World Resort! Please visit me again soon if you have any future questions! 

    Kaitlin
thumbnail image for Kaitlin

Meet the Panelist: Kaitlin, Indiana

Hi friends! I'm Kaitlin, a wife and mom to two young boys. I can always be found with a list of the latest and greatest snacks and treats at Walt Disney World, and sometimes I'm even willing to share those snacks with my family. In the meantime, I'm here to help answer your questions about your vacation to Walt Disney World Resort!  Learn More About Kaitlin

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