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  • On Aug 24, 2023
    Nancy from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Are wheelchairs with pushers available at the Manhattan terminal to escort the passenger from terminal to the ship? Thank you.

    Hello there, Nancy!

    Even though your cruise will depart right before Halloween, your departure from the “Big Apple” will give you a gorgeous view of the New York sights far from The Evil Queen’s Poisoned Apple. If you haven’t spent much time in New York City, I recommend taking a bit of time before or after your cruise to see Disney on Broadway or visit the Disney Store in Times Square for the full experience.  

    Nancy, Disney Cruise Line has a limited supply of wheelchairs at the cruise terminal that can be used to assist with embarkation and debarkation. Either a member of the Guest’s party may push the wheelchair while in the terminal, or you can request a Cast or Crew member to assist in certain situations. It is strongly advised that Guests requiring the use of a wheelchair onboard travel with someone who is able to assist them aboard the ship and onshore. 

    I recommend giving Disney Cruise Line Special Services a call to let them know that you expect to use a wheelchair and assistance in the terminal so that they can make a note of it before you arrive. Unfortunately,  due to the various job responsibilities of the Cast and Crew Members, Guests cannot have a dedicated escort.

    Please note that the wheelchairs at the terminal are not available for use onboard the ship. It is recommended that you bring or rent a wheelchair for your own use aboard the ship. I hope these tips were helpful. 

    May the magic be with you!

    Melanie
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Meet the Panelist: Melanie, Maryland

Hello there! I'm Melanie - a Walt Disney World Resort-loving Jersey girl living in Maryland with my Jedi Brewmaster husband and Bluey lookalike dog. Before I was even born, I grew up taking multigenerational vacations with my family at Disney's Beach Club Resort. The Disney force has grown stronger in my family since we took an adults-only voyage aboard Star Wars: Galactic Starcruiser. Whether you want to feel like a Disney Princess or a Jedi-in-training, I can't wait to help you plan a harmonious vacation. Learn More About Melanie

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