• On Apr 16, 2014
    Jennifer from OH Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If in a wheelchair and using the alternate accessible entrance (for those rides without accessible general line), do you just stand there by the exit and wait the allotted wait time or do they give you a ticket with a time to come back at a specific time?

    Welcome to the Disney Parks Moms Panel Jennifer ~

    I am so glad you came to us with your question and I'm happy to assist you!

    Fortunately, most of the queues at Disney are now mainstreamed to accommodate Guests traveling in wheelchairs or EVCs. If there are queues that require Guests in wheelchairs to enter through alternate queues, you can see a Cast Member for assistance. Depending on the current wait time, they may accommodate you then or give you a slip of paper with a return time to come back to the attraction. At that time, they will assist you through an alternate entrance.

    You will be able to wait in another location (wherever you would like - there is no designated place to wait) or do other things (grab a bite to eat, shop or watch a show or parade) until your return time.

    ​Here is some information regarding attractions for Guests with Mobility Disabilities including those that allow Guests to remain in their wheelchairs or ECVs, those that require Guests in ECVs to transfer to wheelchairs to board and those that require Guests to be mobile to enjoy.

    Please feel free to visit us with all of your planning questions. We will be hEAR for you up until you embark on your pixie dusted trail!

    Wishing you minnie magical memories :-) Allison V.
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Meet the Panelist: Allison, Georgia

I'm a Disney-fanatic! I made my first trip to Disney World the year it opened and have grown up crazy for all things Disney. As the Mom of a son with Cerebral Palsy, I love providing recommendations for families traveling with a special needs member. Learn More About Allison

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