Disabled person on Kilimanjaro Safari; wheel chair; service animal; Animal Kingdom; cast member
  • On Feb 15, 2024
    Catalina from DC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I am in a wheel chair so I need an accesible room. I also can't lift my legs so I am wondering how tall are the beds in this type of rooms. And also, are there benches inside the bathtubes o showers?

    Hey there Catalina and welcome to planDisney. I am so glad that you reached out to the most magical place on the Internet to help plan your Disney vacation. Recently, I was a guest in an Accessible Room, and was amazed by the amount of space provided.
    After speaking with Guest Services to verify the height of the bed, there happens to be a height range depending on the Accessibility Rooms at each Disney Resorts Collection Hotel. I was not given specific information about which Resorts have beds of a specific height but in general, the height of the mattress in Accessible Rooms is between 20 to 23 inches from the floor while the bed frame is 6 to 7 inches off the floor. 
    There are different types of accessible rooms; some with roll-in showers and some with tubs. Showers have an adjustable shower head and provide a connected bathing bench and handrails in the shower and adjacent to the toilet. Accessible rooms with tubs may not have a seat but one may be requested from the front desk. You may also request a tub transfer bench, shower bench, portable over the toilet seat with grab handles, and bed rails. In addition the sink has space underneath for a wheelchair and most outlets and switches are at lower heights. 

    When you reserve your room make sure you select “Accessible Rooms” and follow-up when you check in to verify what type of room you have received even if you requested a specific room. This will prevent you from having to move rooms if your reservation, for some reason, does not match the room. With Accessible Rooms I would shy away from Direct-to-Room Service for Online Check-In.

    Catalina, I hope this information helps you enjoy your stay at the “Most Magical Place on Earth." Please feel free to write me back directly with any follow-up questions or for more Disney vacation planning tips. 

    Enjoy making many Magical Memories. 
thumbnail image for Jason

Meet the Panelist: Jason, Georgia

I am a father and orthodontist who loves the hidden treasures found on Disney vacations. For over a decade, my wife and I have raised our two sons on Disney Cruise Line, Adventures By Disney, and Disney Theme Parks on both coasts. From large group and multigeneration family vacations to adult trips and couples getaways, I am excited to share my years of pixie-dust-covered experiences with you while planning your Disney vacation. Let the lifelong magical memories ... begin! Learn More About Jason

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