• On Jan 7, 2022
    Evely from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What do I do if I never received a confirmation email?

    Well hello there, Evely! Thank you for bringing your question to us here at planDisney. It looks like your vacation is quickly approaching!

    Oh my! You haven't received a confirmation email. I'm so sorry to hear that. How frustrating! My Spidey-Senses haven't seemed to kick in yet today, so I am not quite sure which type of confirmation you may be needing. I am here to give it an honest effort to help you out though!

    If you are needing a confirmation for a Disneyland Resort hotel stay, ticket, or package, the easiest thing would probably be to log in to your Disneyland account to see if any information is already attached to your account. Head on over to the Disneyland website or app, and see what shows up. On the Disneyland app homepage, the first thing you should see is any upcoming plans. You can also look it up by clicking on the three horizontal lines at the bottom right-hand side and then clicking "Future Plans". This should show any theme park ticket, hotel, or dining reservations you have made.

    If your plans are not attached for some reason,  the next option would be to contact a Cast Member at Guest Services to see if they can do some digging in their systems to find what you are looking for.

    While you are in the parks, head over to Disney California Adventure Park to check out the Lunar New Year festival that will be taking place while you are there. As a foodie, I love getting a Sip and Savor Pass to try as many bites and drinks as possible. I saw some of the booths are being set up right now with their menus and I spied a Salted Pistachio Cold Brew that I must try!

    Evely, I sure hope this information has helped you out. As you put the finishing touches on your trip do not hesitate to visit us again with any other questions! You've got a friend in us!

    Carrie
thumbnail image for Carrie

Meet the Panelist: Carrie, California

Well hello there, friend! I'm Carrie, a work-from-home mom and military wife who currently calls sunny San Diego home. You'll find my family in the parks braving drops and coasters to work up our appetite to take as many snack breaks as we can. While Disneyland is our home away from home, we love trying to make a Walt Disney World Resort vacation happen at least once a year now too. All my friends know I'm the go-to for Disney advice, so I'm here to help you plan and experience the magic on your visit! Learn More About Carrie

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