Mom And Son Running through park; RunDisney; incredibles shirt
  • On Nov 18, 2012
    Christina from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We've been to Disney many times; although we love it, it has always been a difficult situation for us. My son is ADHD with social anxiety, husband has Rods is his leg from a motorcycle accident. Are we able to get a pass so we don't have to wait in lines?

    Hi Christina!

    Thank you for visiting the Moms Panel!

    You can request a Guest Assistance Card from Guest Relations in any of the theme parks.  Guest Relations are usually located towards the front entrance of the theme parks.

    While documentation is not necessary, it does help to have a note from your doctor so the guest services cast members know exactly what type of assistance might help you.

    A Guest Assistance Card will not guarantee you immediate access to a ride or an attraction, but it could enable your son and husband, and up to four other members in your party, access to alternate entrances to attractions and on most rides will let you in without having to stand up in long lines or walk long distances.  It may also allow you somewhere to sit, perhaps in a quieter area, while waiting at an attraction.

    The Guest Assistance Card is good in all of the four theme parks of Walt Disney World for the length of your stay, so you only have to get it once per vacation. 

    If you have any other questions, please come back and ask me - I would be happy to help you plan your magical vacation!

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Meet the Panelist: Susan, United Kingdom

Hi, I'm Sue from England, and am very proud to be a member of planDisney since 2012.  Walt Disney World is my happy place, and I look forward to answering your questions when you are planning your magical vacation at Walt Disney World Resort. Learn More About Susan

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