Swan Resort Gallery Pool
  • On Mar 21, 2022
    Dennis from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We've booked a package (Disney good neighbor hotel and park tickets), we just received an email that final payment is overdue, but cannot find how to pay it on the Plans and Tickets page. Where can we make final payment?

    Hiya, Dennis!

    Welcome to planDisney! Your adventure to The Most Magical Place on Earth is coming up in just a few short weeks, and I am sure that you and your travel party are getting excited. Let's go through the various ways to make a payment, so you can get back to finalizing all the last-minute details before your arrival. 

    If you booked your upcoming vacation package directly with a Disney Cast Member by phone or online, you should be able to make a payment through your My Disney Experience account. If you have not created an account yet, Hakuna Matata! Creating an account and linking your upcoming travel plans only takes a few moments. Once your account is set up, locate the My Disney Experience drop-down menu on the Walt Disney World website to make a payment. Select the My Plans option to view your current hotel reservation details, including the confirmation number and remaining balance. Below the remaining balance information should be a blue Make a Payment link. Select this option to complete your online transaction in just a few easy steps. I also want to mention that you can only make payments toward a vacation package through the website. The My Disney Experience mobile app does not have this ability. If you do not see your travel plans listed on your account and you are unable to link them with your confirmation number, I recommend reaching out to a friendly Cast Member by phone. The Disney Resort Hotel Reservation team will be able to assist you with locating your plans and making a payment towards a Walt Disney World vacation package by phone. 

    Some Walt Disney World Good Neighbor Hotels offer vacation packages that are booked directly through that hotel's website or phone line. If you booked your travel accommodations using this method, I would recommend reaching out to the hotel your reservation is with directly to make your final payment. 

    And there is one final option that may apply to your vacation. Packages that are booked through a travel professional or agency will need to be paid directly through them. In this situation, you will not see balance and payment options in My Disney Experience. 

    I hope that these tips help you make your final payment and get back to planning the best trip ever!
    We'll see ya real soon!
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Meet the Panelist: Tammy, Illinois

Hey Everyone! I'm Tammy. My Ohana and I live in the Northwest suburbs of Chicago. I am a preschool teacher and I also coordinate events for youth and families. I have been visiting Walt Disney World Resort since I was a teenager. I'm always looking for a new adventure to explore or an amazing snack to try. I love to share my tips and experiences because I want to help make all trips as memorable and magic as my travels have been.  Learn More About Tammy

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