Pandora Family Floating Mountains
  • On Sep 1, 2024
    Ryan from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, we've just arrived to Orlando but don't have tickets purchased yet. Want to go today (Sunday), Monday, Tuesday on the 3-day pass. The online purchasing through both my phone and computer continue to show up with errors, regardless of card

    Hi Ryan!

    Welcome to planDisney!  I'm sorry to hear that you are having a difficult time purchasing tickets.  I'm not sure if you're attempting to buy a standard 3-day ticket or the 3-Day, 3-Park Ticket Offer, but both should be available online.  As a reminder, both of these tickets will allow you admission to the theme parks for three days, but the current 3-Day, 3-Park ticket offer has a few restrictions.  You can only use this ticket to enter EPCOT, Disney's Hollywood Studios, and Disney's Animal Kingdom Theme Park for one visit each on three different days.  It's important to note that the special offer does not allow admission to Magic Kingdom Park.  Sometimes, I've noticed Stitch can get a little hungry and start eating some of the pages on the Walt Disney World Resort website, but I can share a few quick options for purchasing tickets that will hopefully get your vacation plans back on track!

    Ryan, the first suggestion I can offer is to clear your browser history (or even try switching browsers) and then try again on the website.  Purchasing your admission tickets online is a great way to save time when you arrive at the parks as you can simply proceed straight to the entrance gates and begin your magical day.  I'd also recommend double-checking that you haven't accidentally found your way to any offers specifically reserved for Florida Residents or other select groups like Annual Passholders or U.S. Military Members.   These are often posted on the special offers page and will allow anyone to view, but will block your purchase if you try to complete it.

    If you still aren't having any luck online or in the My Disney Experience Mobile App, here are a few other options to purchase tickets:

    I was able to speak with a Cast Member and confirm that if you are interested in the 3-Day, 3-Park Ticket Offer, you will be able to purchase this in person at these locations in addition to the standard theme park tickets.

    Ryan, I hope this information is helpful and that you are off to theme parks faster than fast and quicker than quick as Lightning McQueen would say!  If you have any other vacation planning questions, please stop by and see us again here at planDisney!

    Cheers,
    Kristi

thumbnail image for Kristi

Meet the Panelist: Kristi, Maryland

Hi! I'm Kristi and I've been making magical memories at the Walt Disney World Resort since my first visit in 1989. While I cherished my childhood visits, my favorite memories have come sharing all of the excitement and wonder of a Disney Parks vacation with my husband and three boys. Whether you're planning a runDisney racecation, a trip with little ones, a land and sea adventure, or anything in between, I'm ready to help you make some bibbidi-bobbidi-beautiful plans for your next Disney Parks vacation! Learn More About Kristi

Related Video

  • thumbnail image for Explore Pandora

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.