Mom and daughter on Expedition Everest; Animal Kingdom
  • On Apr 20, 2012
    Michael from NJ Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Wes, Thank you for the phone number and info to contact the Wild Africa Trek Cast Members. When I called I was greeted by an answering machine. Is this always the case? Or is there a certain time to call to reach a Cast Member?

    Hello Michael!

    When I spoke to the Cast Member who gave me the Wild Africa Trek phone number, she said that I would more than likely have to leave a message.  However, I was so excited someone answered!  My recommendation is to call around 3:00 PM EST.  That is when I called, so maybe they are in the office to answer the phones at that time.  If you don't hear from them in a day, I would continue to call and leave messages until a Cast Member contacts you.  If you leave another message, I would make sure you let them know of your "TOP SECRET" plan and the urgency of the information you are requesting!    

    All I know is that Disney's customer service is incredible, so I KNOW they will get back with you!

    If you need anything else, please let me know!

    Have a MAGICAL day!

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Meet the Panelist: Wes, Texas

Woo Hoo!  I am so excited to help plan your next Disney vacation! Since I have experienced Disney in all stages of family life (I have FIVE Tigger-ific kids), in all times of the year, and on a tight budget, I have learned to create Disney magic every trip! Learn More About Wes

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