Toy Story Mania
  • On Jan 13, 2023
    Hilary from MA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I went to My Plans on my My Disney Experience page and still cannot find any links to making a payment to see my balance or make a payment. Please let me know where it is located.

    Hi Hilary! Thank you for reaching out to planDisney!

    How exciting! Your Walt Disney World Resort vacation is just around the corner! I will also be visiting the resort in February. I love that the weather is cooler but still warmer than where I'm from in the northeast. Since you're from Massachusetts, you can likely relate!

    If you are having difficulty finding where to make a payment on your My Disney Experience account, first make sure that your hotel reservation or vacation package is linked to your account. Once you are sure that everything is linked, you should be able to select the My Plans option from the My Disney Experience drop-down menu. From there, you should be able to see your reservation details with your confirmation number and remaining balance. There should also be a blue "Make a Payment" link. This is where you'll be able to make a payment toward your balance.

    Sometimes technology doesn't always cooperate and I have also had the experience of not seeing the balance and option to make a payment. At times, I have found logging out and then logging back in to my account has helped. If this does not fix the problem, the best thing to do would be to reach out to a friendly Cast Member and make a payment over the phone. They are always willing to help and would happily provide you with your balance and make a payment toward your balance.

    I hope that you have a wonderful vacation!

    Reach out and find your happily ever after,
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Meet the Panelist: Matt, New Jersey

Well hello there! I'm Matt and I'm a Disney-loving husband, teacher, and uncle from New Jersey. You can often find me tasting my way around an EPCOT festival, rope-dropping Magic Kingdom Park, or conquering all of the Disney Mountains. I can't wait to help you reach out and find your happily ever after on your next Walt Disney World Resort vacation! Learn More About Matt

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