Mom and daughter in GOTG - Guardians of the Galaxy
  • On Apr 28, 2023
    Brandy from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    On the 23rd we went to the parks. We have a vacation in June and purchased the memory maker package for that trip. One of my younger sons swiped his card at a ride. Did this activate our package and will I have to purchase a new one?

    Hello there, Brandy!

    Welcome to planDisney with a great question. I am happy to hear you already have a new Walt Disney World Resort adventure booked for June. I am sure the countdown to your next magical Disney adventure has already begun!

    Memory Maker is not automatically activated after a photo or video has been captured by Disney PhotoPass service. Although your entitlement is linked to My Disney Experience, you must sign in to your account or use the My Disney Experience mobile app to activate Memory Maker.

    In my opinion, the easiest way to activate Memory Maker is via the My Disney Experience app. Open the app on your mobile device, tap the three horizontal lines at the bottom of the screen, and select Photos. Then, choose one of your photos, and you should see the option to activate Memory Maker. After activation, you will notice that the watermark on the photos will disappear, and your memories will be ready for download. I usually activate Memory Maker on the first day of my vacation because I like sharing my photos with friends and family.

    planDisney tip: Did you know you can use the My Disney Experience app to find the location of Disney PhotoPass photographers at all theme parks? Open the app on your mobile device and tap the location icon between the home icon and the plus sign at the bottom of the screen. Then, tap the arrow right next to Wait Times and select PhotoPass.

    It was a pleasure answering your question, Brandy. I hope this information is helpful and that you have a pixie-dusted Walt Disney World Resort vacation!

    Best magical wishes,
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Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

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