Mother with son and daughter in hotel bed reading a book
  • On Jul 20, 2023
    Nathan from IN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We went to Disney World in May 2015 but we got sick and had to leave the park with an hour of arriving. We were able to go to guest relations and got vouchers for one day with no expiration. How do I find the vouchers?

    Hi Nathan, and welcome to planDisney!

    I am so sorry to hear that you got sick while enjoying a past Walt Disney World Resort vacation. Even though it happened in 2015, it is still a memory that sticks with you, but hopefully, you will be creating new memories in the near future.

    The good news is that all unexpired theme park tickets with the remaining admission days will be honored. However, because you do not have possession of the voucher, the best option would be to call 407-939-1289 to speak with a cast member to see if they can assist with your specific question. In addition, if you happen to be at Walt Disney World, you can always check with Guest Relations when you arrive at the theme park. I hope this helps.

    Please return if you have additional questions. 

    Have a magical time!

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Meet the Panelist: Raquel, Texas

As a mom of two children 6 years apart in age, it takes some creative planning to give each child a memorable Disney experience. Adding in a sprinkle of surprise pixie dust makes each vacation special for everyone.
Learn More About Raquel

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