Disney Wish Aerial Photo
  • On Dec 13, 2022
    Melissa from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I went on an Disney Cruise & purchased a photo package. I am in the gallery already. I connected the photos to my Disney ID. All the pictures are still watermarked 24 hours later. How do I remove the water mark and is there a way to bulk download?

    Hello there, Melissa! Welcome to planDisney. Thank you for sailing to us with your question. 

    I'm sorry to hear that your cruise photos are showing watermarks! I understand how important those special cruise memories are to you and your sailing crew. I wish that I could wave a magic wand and clear them all for you. If you are still dealing with this issue, I recommend that you contact Disney Cruise Line's Guest Communication Team via email. Their email address is dcl.guest.communications@disneycruise.com.  

    You can bulk download your photos by selecting the check marks in the top right-hand corner of your displayed photos. Once all of the photos you wish to download are selected, the download button will be in the upper-right corner of your screen. As a tip, it's a good idea to temporarily turn off any pop-up blockers while downloading your photos from the website. I hope that helps and those precious photos are soon in your possession. 

    My pals and I are here and happy to assist with your planning needs, so please feel free to set sail for planDisney again as you plan for your next adventure. There is always more magic to be discovered!

    Have a Happy New Year!

    Adrianna 
thumbnail image for Adrianna

Meet the Panelist: Adrianna, California

Welcome, fellow voyagers! Like my favorite bibliophile princess, I want adventure in the great wide somewhere! I’m a wife, a mom of two, and my favorite way to find adventure is on board the Disney Cruise Line. I’d love to help you and your sailing crew plan for your own adventures, filled with magic and memories that last a lifetime. Learn More About Adrianna

Related Video

  • thumbnail image for Adventure | planDisney Podcast – Episode 10

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.