• On Sep 22, 2021
    Marc from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have a weird issue going on. My wifes and my accounts seemed to be linked. however She cannot see the park reservations I have for 2 and I cannot see the Magical Nights passes she has on her account

    Hello, Marc!

    It’s so nice to see you here visiting us at planDisney, welcome. Oh Boy! You are visiting during the merriest seasons of all, how exciting! 

    Now, I think I have a quick fix to your situation. For you both to see both sets of tickets, you both will need to have them linked to your individual accounts. So for you, you will want to link the Disney Merriest Nites tickets to your account. Your wife will want to go ahead and add the standard theme park tickets to hers. Don’t worry, since you’ve already scheduled the theme park reservations, she won’t have to do that. If you both are planning on sticking together, then the arrangement of tickets you have now is just fine. There’s no need to link the others! 

    When my family visits the Disneyland Resort we usually just depend on my phone. My husband brings the portable phone charger while I manage the phone with everyone's tickets. It seems to work out just fine for us. If you both would like individual access, then go ahead and do what I mentioned above and link both sets of tickets to each account. It won’t take long and should fix your issue.

    I hope this helps, Marc! Have a great visit and enjoy your After Hours Event!

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Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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