Hi there! We have a week-long stay planned for January at the Disneyland Hotel. We have 5-day pass purchased as well. We booked it as a vacation package. I made park reservations. When I open the Disney app, it does not show my tickets. When will it?

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Answer 1

Hi, there!

Welcome to planDisney, Stacey. We're so glad you stopped by! I can't think of a better way to kick off the new year than with a Disney vacation. Let's chat about your upcoming stay at the Disneyland Resort!

Booking a Disneyland Resort vacation package is an easy and convenient way to secure your hotel stay, Theme Park Tickets, and Theme Park Reservations, all in one transaction. Well done! I'm not sure why you're unable to view your Theme Park Tickets on your Disneyland mobile app. Are you able to see them on your My Disneyland account online? Take a few minutes to log in to your My Disneyland account on the Disneyland Resort website. You should be able to view your tickets there. If you can't view them there either, not to fret! Before calling the Ticketing Team, try logging out of your Disneyland mobile app and logging back in. If you still can't view your Theme Park Tickets, give the Ticketing Team a call at (714) 781-4636. A friendly Cast Member there will be happy to assist you! Just be sure to have all your vacation package information on hand.

Are you getting ready to make your dining reservations? Don't forget that dining reservations can be made up to 60-days in advance. The sooner you book those dining experiences, the better availability you'll find!

As you're counting down the days to your visit, be sure to keep an eye on the Disney Parks Blog. It's your best resource for news and information about Disney Parks and Destinations!

I hope this was helpful, Stacey. Please let us know if you have any other questions about your Disneyland Resort vacation! We'd love to help you plan a magical stay.

Ashley

Hi there! We have a week-long stay planned for January at the Disneyland Hotel. We have 5-day pass purchased as well. We booked it as a vacation package. I made park reservations. When I open the Disney app, it does not show my tickets. When will it?

Meet the Panelist: Ashley, Pennsylvania

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Hi there! We have a week-long stay planned for January at the Disneyland Hotel. We have 5-day pass purchased as well. We booked it as a vacation package. I made park reservations. When I open the Disney app, it does not show my tickets. When will it?”

Meet the Panelist: Ashley, Pennsylvania

Related Links

Thank a Panelist

Share a message of thanks with the knowledgeable panelist who provided a personalized answer to your Disney vacation question.

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Hi there! We have a week-long stay planned for January at the Disneyland Hotel. We have 5-day pass purchased as well. We booked it as a vacation package. I made park reservations. When I open the Disney app, it does not show my tickets. When will it?