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  • On Sep 13, 2022
    Rachael from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, We have 2 week tickets with our holiday package. It said they come with memory maker, but does not seem to show anything in the App and we didn't receive anything separately. Do these usually come together?

    Welcome to planDisney, Rachael!

    In the words of the legendary Sherman Brothers, "Making memories, making memories, taking pictures is making memories/Catching little pieces of time/Making them yours (and making them mine)." In my personal experience, Memory Maker is a brilliant way to sprinkle some extra pixie dust on those memories. As you venture around each of the four theme parks, you'll stumble across a number of Disney PhotoPass photographers who are ready and waiting to capture your most precious moments. My wife and I were just looking at some Disney PhotoPass pictures from our most recent Disney adventure. They're so great!

    Since you have Memory Maker included in your holiday package, you'll be able to enjoy unlimited downloads of your Disney PhotoPass photos. Not only that, but you can even share your captured moments with up to 25 members on your Family & Friends list.

    Don't worry about not seeing it on your My Disney Experience account. As soon as you get your very first Disney PhotoPass picture, your Memory Maker will magically activate. “Ka-Chow!”

    Also, just be aware, Rachael, once you activate Memory Maker, your Disney PhotoPass media will expire after 45 days and can no longer be downloaded after that time. Therefore, make sure you save all your photos to your device(s) once you get home from your "jollies."

    I hope that's helpful, Rachael! Thanks so much for stopping by planDisney. As we say in Liverpool, have "an absolute belter" of a holiday.


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Meet the Panelist: Mike, Virginia

I'm Mike, a Disney-loving "scouser." I have a wonderful wife and two young children who share my obsession for all things Disney. I've always been enchanted by the magic of Walt Disney World Resort - the charming music, captivating beauty, enthralling attractions, and breathtaking shows spark my imagination and fill me with a sense of awe. I'm perpetually planning my next Disney adventure! If you're interested in makin' memories at "The Most Magical Place on Earth" then you've got a friend in me.
Learn More About Mike

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