Hi Robert,
Welcome back to planDisney! It’s always a pleasure to see Guests like you return to us over the years as you continue planning your visits to
The Most Magical Place On Earth. Helping you fine-tune each trip is what we’re here for, and I’m so glad you reached out with your question!
You’ve chosen a fantastic home base for your upcoming stay.
Disney’s Port Orleans Resort – Riverside holds a special place in my Disney heart. It was the very first Disney Resort my family stayed in when I was a kid, and we returned there many times throughout my childhood. While my favorite Disney Resort has evolved, there’s something about the Southern charm, quiet pathways, and riverside setting of Port Orleans – Riverside that always takes me back to those unforgettable memories my parents created for us through their thoughtful vacation planning.
As for your question, you're absolutely on the right track. While room requests like Magnolia Bend can’t be guaranteed, I’ve found that layering your request through several channels is often the best approach. Since you’re booking through your UK travel agency, definitely have them include the request in your reservation. In addition, I’d suggest giving the
Disney Resort Hotel Reservations line a ring closer to your arrival date to reinforce the request. Cast Members will note it on your reservation and do their best to honor it.
Lastly, and this can make a real difference, I recommend skipping the
Direct-To-Room Service feature in the My Disney Experience app this time. Instead, speak with a Cast Member at the front desk when you arrive. If you're willing to wait a bit for the right room to become available, they’ll often do everything they can to accommodate your preference. The Cast Members at Port Orleans – Riverside are incredibly kind and helpful; you're in good hands.
Thanks again for your question, Robert. Wishing you and your wife a wonderful two-week stay filled with relaxation, strolls along the Sassagoula River, and maybe a beignet or two over at the neighboring French Quarter. If anything else pops up during your planning,
you know where to find me!
Cheers,
Brent