Family on deck
  • On May 1, 2022
    Amy from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi there it’s been about a week since I entered the “guest information” and documents for my online check for my Disney dream cruise Boarding in 11 days and it’s still pending ? Is this normal ?

    Hey there, Amy! Welcome to the planDisney panel. Thank you for cruising our way with your question as you prepare to set sail with Captains Mickey and Minnie.

    Oh boy! Your voyage is certainly coming up quickly. I'm so excited about your time on the Disney Dream and hope it's a dream come true for you and your sailing crew. I can understand the concern about the "pending" information for your online check-in. It is normal to have the process take a little while as each reservation is looked over carefully by the Disney Cruise Line. If you are about four or five days prior to your sail date and your information is still pending at that point, I recommend giving Disney Cruise Line a call to inquire about it. 

    It will be a great feeling when you see that you are all "clear to sail"! I hope that is very soon. The Disney Dream is an absolutely stunning ship with so much to do and see onboard! Don't miss the Midship Detective Agency for the opportunity to explore the ship, interact with the artwork, and solve a mystery in the meantime. And if you love broadway-style entertainment, I know that you will love the Beauty and the Beast show in the Walt Disney Theatre.

    Enjoy the adventures that lie ahead. Please visit us on the panel again any time you need a question answered. My pals and I would love to lend a helping hand. 

    Have a voyage filled with magic,

thumbnail image for Adrianna

Meet the Panelist: Adrianna, California

Welcome, fellow voyagers! Like my favorite bibliophile princess, I want adventure in the great wide somewhere! I’m a wife, a mom of two, and my favorite way to find adventure is on board the Disney Cruise Line. I’d love to help you and your sailing crew plan for your own adventures, filled with magic and memories that last a lifetime. Learn More About Adrianna

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