Family planning a trip
  • On Feb 14, 2020
    Jodi from SA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    We are 1 week out from 60 days until we arrive so I’m wanting to be ready to book our fast passes. When I log in to the app our tickets are showing under the tickets tab but when I go to fastpass+ and choose our names it says we don’t have tickets! Why?

    Hi Jodi!

    Welcome to the Disney Parks Moms Panel.

    My Disney Experience can really enhance our holiday by keeping all our plans in one place, and enabling us to make dining and Fastpass+ reservations, view our PhotoPass pictures and videos, and connect Family & Friends to our account in order for us to link our reservations.  However, until you are at your 30-day mark, if you try to access the FastPass+ page you will receive an error message.  This happened to me!  However, as soon as you are within your 30 days (or 60 days if you are staying at a Walt Disney World Resort hotel) you can access all the details and make your FastPass+ selections.  Please ensure that you link all of your travelling party now, through Family & Friends, so you all are set to go when the time comes.  You can start selecting at 7.00am ET, and I would recommend that you are ready to make your choices a little earlier than that time.

    These are currently the Tier 1 attractions for all parks:  (Most other attractions and shows that offer FastPass+ are available in Tier 2.)  Please note that this is always subject to change.

    Magic Kingdom Park:
    There are no tiers, so you may initially select any three attractions.

    Epcot Forever
    Frozen Ever After
    Soarin' Around the World
    Test Track

    Disney's Hollywood Studios:
    Mickey & Minnie's Runaway Railway
    Millennium Falcon: Smugglers Run
    Slinky Dog Dash
    Please note that there is currently no FastPass+ offered for Star Wars: Rise of the Resistance at Star Wars: Galaxy's Edge.  As always, this is subject to change.

    Disney's Animal Kingdom Theme Park:
    Avatar Flight of Passage
    Na'vi River Journey

    Please come back and visit us if you have any further questions.  We will be happy to help you plan your magical vacation to Walt Disney World Resort.

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Meet the Panelist: Susan, United Kingdom

Hi, I'm Sue from England, and am very proud to be a member of the 2012 Walt Disney World Moms Panel. I love visiting Walt Disney World and I look forward to answering your questions when you are planning your magical vacation to Walt Disney World. Learn More About Susan

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