Disabled man getting on Expedition Everest; animal kingdom; cast member
  • On Sep 9, 2023
    Laura from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Is there a webpage to give information to families with children with special needs? Our 8 year old is confined to a wheelchair.

    Welcome to planDisney Laura. Thanks for stopping by with your question.

    We are so happy you trusted us with this vital information for your visit to “The Most Magical Place on Earth.” Disney Parks has an unwavering commitment to providing accessible experiences to all guests. There is a program I would love to tell you about that is a big part of that commitment. Disability Access Service (DAS) assists guests who have difficulty tolerating extended waits in conventional queues. Eligible guests can pre-register for DAS virtually with a Cast Member as early as 30 days ahead of your arrival date. Once you are registered DAS is valid for up to 60 days. 

    The best website I could offer for families like yours is Services for Guests with Mobility Disabilities. This page is laden with information on how to get around the parks, from watercraft, bus, monorail, and Disney Skyliner access. There is also information on attractions and whether each attraction needs a transfer from your child’s wheelchair. Some attractions will even allow the guests to remain comfortable in their wheelchairs. Some folks use seat cushions to stay comfy. Believe it or not, you can use them on some attractions as long as they don’t obstruct the safety features. I’m a Disney Dad and have to be ready for all the possibilities. Another great website and resource is Guest Health Care Services Presented by AdventHealth. This page will offer information for any prescription deliveries you may need. It also will pinpoint all First Aid Centers inside the 4 theme parks and both water parks. 

    Hopefully, this information gives you an idea of how you can keep your family member comfortable during your stay. Visit us at planDisney.com again for tips and advice. 

    Have a magical day,

    Jeremy A.
thumbnail image for Jeremy

Meet the Panelist: Jeremy, New Jersey

Bright Suns travelers! I'm Jeremy from Jersey, a lifelong Disney fan. Father to 3 amazing kids, and husband to my wife of 14 years. I've been sharing the Walt Disney World Resort with my family for 17 years to join in the wonder and joy the parks have brought me my entire life. Consider me here to help with all you travel questions from Batuu to Cinderella Castle. Whether it's teenagers, toddlers, or your middle-aged cousins. Helping you find your version of magic is my mission. Learn More About Jeremy

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.