AA; Mom planning on computer
  • On Mar 20, 2024
    Claudia from Guatemala Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    In the web page I can’t find my tickets.

    Welcome Claudia,

    I am sorry to hear you are having trouble locating your magical Walt Disney World Resort theme park tickets. With you arriving so soon, we definitely want to make sure you are all set for your visit and your tickets are linked and ready.

    To check if your tickets have already been linked to your My Disney Experience account, you will want to visit the Walt Disney World Resort website and hover your cursor over "My Disney Experience." From there, select, "My Plans," and scroll down to where you see "Tickets, Passes & Memory Maker." It should be right above your itinerary. There you will see what tickets have been linked to your account and others in your traveling party. 

    If you don't see the tickets there, you'll need to follow a few steps to link them to your account. Visit the Link Reservations & Tickets page of the Walt Disney World Resort website to attach your reservation or tickets to your My Disney Experience account. If you purchased the tickets as part of a vacation package, you'll want to select "vacation package" and enter your confirmation number. If you purchased tickets separately, you will want to select "tickets" and enter your Will Call confirmation number or Ticket ID.

    If you are still unable to locate your tickets, you can reach out to Existing Tickets and they will be able to assist you in making sure they are linked to your account and ready to go when you arrive.

    Thank you for visiting planDisney, Claudia! Have a wonderful vacation and please let us know if there is anything else we are able to assist you with.

    Magical Wishes,

thumbnail image for Lauren

Meet the Panelist: Lauren, Colorado

Hi-ya, Pals! I'm Lauren, a wife and mother of three who's enjoyed many special occasions at Walt Disney World Resort with my family and friends. From graduations to birthdays, and even our Fairy Tale Honeymoon we’ve loved celebrating at the most Magical Place on Earth. I now have pre-teens who check wait times in the My Disney Experience App just for fun, so I look for any excuse to return "home" often and would love to help you plan a little extra Pixie Dust for your next magical adventure. Learn More About Lauren

Related Video

  • thumbnail image for Technology | planDisney Podcast – Episode 8

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.