A very merry unbirthday to you, Denise!
I'm so glad you followed the White Rabbit through Wonderland and found your way to planDisney again. We're all mad for Disney here, and it seems like you might be too. Hooray!
You're certainly not the only Guest who's curiouser and curiouser about
Disney Genie service, Disney Genie+ service, and
Lightning Lanes, so let's see if I can clear away the Mome Raths so these new systems make sense.
- Disney Genie service is a complimentary tool that helps you build your perfect Disney day. After answering a series of questions and prioritizing your top attractions, this service will create a personalized itinerary just for you and send you suggestions of what to do next throughout the day to maximize your time in the parks. To use it, just look for "Get Started with Disney Genie" on the "My Genie Day" feature in your My Disney Experience mobile app.
- Disney Genie+ service takes Disney Genie to the next level. You'll have access to the same personalized itinerary feature and tailored recommendations, but Disney Genie+ is an add-on service you can purchase that gives you access to Lightning Lane entrances at more than 40 attractions across all four theme parks. It sounds like you already have Genie+ added to your ticket, so you should be good to go in that regard. You can book your first Disney Genie+ Lightning Lane selection of the day at 7:00 a.m. via the Tip Board in your My Disney Experience app. You can only book one selection at a time, and it will automatically assign you the next available arrival window. You can continue booking subsequent Disney Genie+ Lightning Lane selections every two hours or after utilizing a previous selection, whichever comes first. You can also "stack" (or overlap) Genie+ Lightning Lanes. For example: At 7:00 a.m., you book Peter Pan's Flight for a return time of 3:00 p.m. Then, at 11:00 a.m., you book Jungle Cruise for 3:45 p.m. This is acceptable since it follows the two-hour rule. To get the most out of your Disney Genie+ service purchase, set a timer to remind yourself to make your next selection. If you lose track of time, just click on another attraction in the Tip Board (it will pop up with a message as to when you are eligible to book your next Lighting Lane).
- Individual Lightning Lanes are available at one or two attractions in each of the theme parks. You may purchase up to two of these per day for an additional fee per attraction (this is on top of the Disney Genie+ service fee you've already paid). Disney Resorts Collection hotel Guests can purchase Individual Lightning Lanes beginning at 7:00 a.m. on the morning of use via the Tip Board in their My Disney Experience App. All other Guests can make their purchases beginning at the official park opening time. Unlike Disney Genie+ service Lightning Lanes, you will be able to choose an arrival window for the Individual Lightning Lanes so have a time in mind before you make your purchase.
Denise, I hope that helps, but feel free to step back through the planDisney looking glass if you need me to further clarify anything. Enjoy snacking your way through the EPCOT International Food & Wine Festival on your trip like Alice does through Wonderland (no "eat me" or "drink me" signs necessary).
Keep painting the roses red,
Alyssa