Mom And Son On Run
  • On Mar 25, 2010
    Jennifer from NJ Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    On WDW website, under my vacation, I am trying to retrieve my reservation, but it always says error, can not retrieve. I've tried caps, no caps. Booked with travel agent, is this why? Have 3 confirm #s, 3 reser., grand gathering. Just wondering. Thanks

    Hi, Jennifer! I'm sorry that you're experiencing difficulty with trying to retrieve your reservation. I'm not sure why you can't access the information you need. However, from the Disney World site, scroll down the home page to "Support" and click on "Contact Us." You can submit your information and request for help there, or you can call Technical Support at 407-939-7765 (press 2). They may can provide you with why you're having trouble, and let you know how to solve the problem.  Also, your travel agent may be of help as well. If you have more questions, please don't hesitate to come back to the Moms Panel. Have a wonderful day and a magical vacation!
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Meet the Panelist: Andi, Alabama

Anchors aweigh! Time to set sail aboard Disney Cruise Line, and I'm just the mom to help you navigate the waters of planning. From stem to stern to ports of call, I'll show you the ropes of pixie-dusted vessels filled with magic and adventure. Learn More About Andi

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