Cinderella Castle 50th Day
  • On Jul 15, 2022
    Mike from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My WDW tickets codes are not recognized on the MyDisney Experience App. The code I received from Disney is 10 characters long.

    Hi Mike, welcome to planDisney!

    There ain't nothing gonna stop you now cause you're almost to Walt Disney World Resort! That's right, you're just three weeks away from Cinderella Castle, stunning fireworks displays, and DOLE Whips. You're in what I like to call the vacation countdown sweet spot.

    Valid admission, a theme park reservation for each park day, and a method of entry (MagicBand, admission card, or Disney MagicMobile pass) are currently required for theme park entry. I understand you're having some trouble linking your tickets to your My Disney Experience account via the mobile app. If you're able to print or pull up your ticket confirmation email on a separate device, I recommend using the "Scan Code" feature to link your tickets (three small lines at the bottom right of the home screen --> Tickets and Passes --> "+" sign --> Link Tickets and Passes --> Scan Code). Another tip is to click the "Where is the ID Code?" link above the place where you're asked to enter the ticket ID Code. I'm a visual learner and find the ability to scroll through various types of ticket ID Codes helpful when locating the information I need. If you're still not having luck linking your tickets on the app, I recommend trying to link them on the website, which allows you to enter up to 10 passes at a time.

    If your trials and tribulations seem unending, Mike, Cast Members at the My Disney Experience and MagicBands number work real hard each and every day to help things go your way. I know they'd be happy to assist you with linking your tickets so that you can proceed with checking the theme park reservation availability calendar and making those theme park reservations.

    Plan magic; planDisney.

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Meet the Panelist: Jennifer, Virginia

Hey there, hi there, ho there! I’m Jennifer from Northern Virginia, close to Washington, D.C. Together is my family’s favorite place to be, and I’m so grateful that Walt Disney World Resort is designed to make that dream a destination. I’ve visited The Most Magical Place on Earth at every age and every stage, in every season, and for countless reasons. I can’t wait to help you maximize the magic on your next Walt Disney World Resort vacation! Learn More About Jennifer

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