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  • On Sep 13, 2019
    Allison from NM Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I was at WDW August 2018 and I bought a shirt at Expedition Everest without trying it on and it is too small. I didn't think I would be returning to WDW, but I am returning in a week! Would I be able to exchange the shirt??

    Hi Allison!

    How exciting!  Your next Walt Disney World vacation is coming up so fast!  No doubt you have already started packing are ready to head to the airport now.

    In my experience, it has been up to the discretion of the Cast Members and the shop as to if they'll return or exchange an item that was bought a while ago.  I had the same scenario happen to me when I bought an Expedition Everest - Legend of the Forbidden Mountain shirt for my son at Disney's Animal Kingdom, one with a Yeti on it that says he conquered the attraction, but it was the wrong size.  I was able to bring it back a couple of months later, with tags intact and with my original receipt, and exchange it for the same shirt in a bigger size.  If your shirt is still in brand new condition with the tags on it, it doesn't hurt to bring it with you and ask.  It's possible the shirt you purchased last year isn't available for purchase anymore, so they could say no since it wouldn't be an even exchange.  I do hope you're able to get a shirt in your size.

    Please stop back by if you have any additional vacation planning questions.

    Have a magical day!
    Leslie
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Meet the Panelist: Leslie, Florida

I am a stay-at-home mom and wife from Florida who loves to take advantage of every bit of what Walt Disney World has to offer.  From our wedding to birthdays, my family loves to celebrate any occasion at Disney World.  Learn More About Leslie

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