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  • On Apr 7, 2022
    Carol from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I wasn't aware that my pass received 50% off parking and the attendant charged me full price. Can I get $15 back please?

    Greetings and welcome to planDisney, Carol, we thank you for your question!

    I hope your visit to Disneyland Resort was a memorable one with many everlasting magical moments. I apologize for the inconvenience with your parking matter and recommend you contact Disneyland Resort - Magic Key Holders for assistance. I don't know what the resolution will be regarding any refunds, but it never hurts to ask. Please have your parking receipt on hand in preparation for your telephone call to present as proof.

    Carol, lucky you, as a Magic Key Holder you will receive many other benefits and you can also access the Magic Key portal using the Disneyland Mobile App to reference anywhere and anytime, especially during your upcoming visits to Disneyland Resort! As well, you may wish to refer to this handy resource for Disneyland Resort Magic Key Discounts (subject to change). How lucky you are, I wish I lived close enough to be able to participate in such a wonderful pass holder program!

    Have you heard the news? The Main Street Electrical Parade, Disneyland Forever and the World of Color are returning later this month! This just makes me want to trek over a five-hour journey just to see these spectacular nighttime displays, how very exciting! 

    Download the Disneyland Mobile App to view your Magic Key portal, and update the Payment Method via My Profile on your Welcome Carol page by tapping the three stacked lines on the bottom right of the Home Page. This way you will enable app transactions for vacation essentials such as Mobile Food & Beverage Ordering, Merchandise Mobile Checkout and more! You can add up to six payment methods in the Disneyland Mobile App including Disney Gift Cards.

    Carol, it was my pleasure assisting you, please stop by planDisney with any further planning questions, thank you kindly!

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Meet the Panelist: Jacqueline, Ontario

Hello, I'm Jacqueline from Canada! I am a former band and visual arts teacher, now, home full-time to my two adult children, one of whom has autism. I love reading, watching historical dramas, with a new interest in knitting and crochet. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, and walking in Walt's footsteps at Disneyland Resort. Learn More About Jacqueline

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