Matterhorn mountain peak with waterfall and alpine trees
  • On Apr 14, 2026
    Katrina from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello I wanted to talk to someone about the Das pass.

    Hey there Katrina!  Thanks for stopping by planDisney with your great planning question!  

    How exciting that your trip to the "Happiest Place on Earth" is coming up so soon, I'm happy to help you get on the right track for your upcoming visit.  Disability Access Service (DAS) is intended to accommodate Guests who, due to a developmental disability such as autism or similar, are unable to wait in a conventional queue for an extended period of time.  

    DAS will not allow Guests to go to the front of the queue, but Guests will be able to request a return time for an attraction for a specific experience that is comparable to the current standby wait.  

    It is recommended to start a conversation with a Cast Member via a live chat beginning up to 60 days prior to your arrival to the Disneyland Resort.  The individual who may need DAS must be present during the video chat.  Live video chat is available from 8:00 AM to 8:00 PM Pacific Time, and when you're ready, you can click "Request Live Video Chat" on the DAS page to be connected with a Cast Member.  

    You also are able to speak with a Cast Member on-site at the Disneyland Resort at the Accessibility Services Kiosk.  The kiosk is located on the east side of the Esplanade near the entrance to Disney California Adventure Park.  The kiosk is open about an hour before the theme parks open, and remains open until approximately three hours before the parks are set to close.  The Disneyland app will be a great resource for park hours as well!  

    I hope this information helps answer your question, Katrina!  Please come back to planDisney if we can help with any other questions.

    Have a magical day!
    Melissa
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Meet the Panelist: Melissa, Illinois

Hello friends!  I'm Melissa, a lifetime Disney fanatic from Illinois.  My husband and I have enjoyed the Disney Parks since our younger years and it's even more special for us now to share with our two young children.  The Disneyland Resort is truly our Happiest Place on Earth, and I cannot wait to help make the trip for your family the most magical! Learn More About Melissa

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