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  • On Sep 19, 2021
    Bryan from CA Asked

    I wanted to know if I can change a name on my magic key pass because it is not the right name that is supposed to be on there and I want my name on there I went to the ticket booth to purchase my pass but somehow it was put under another name

    Greetings Space Ranger and welcome to planDisney.

    It’s good to hear that you will be exploring the galaxy for an entire year. Just think of all the successful missions you will embark on. Now, every good Space Ranger will need a functional Magic Key Pass. Since yours does have the incorrect name, let’s see what we can do to correct that issue.

    Without knowing the specific of the name complications, I recommend beginning by calling Magic Key Membership Services. A Cast Member there will be able to pull up your information and provide assistance or suggestions about correcting your name on your Magic Key Pass. Keep in mind, your photo will also be taken to link your pass directly to you, so there are no worries there. If you will be in the parks soon, you can always visit Guest Relations to correct this for you as well. 

    Bryan, I hope this helps correct your Magic Key. Before you know it, you will be back to defending the galaxy from evil Emperor Zurg!

    To Infinity & Beyond!
    -Shantel
thumbnail image for Shantel

Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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