Disney Springs Bridge, lights; Crab House Boat
  • On Aug 4, 2025
    Maya from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Wanted to get a frame personalized in Disney springs with the family name. Last time we were there they didn't have it. So I was going to order on shopdisney and bring with us this time. Will a online receipt be ok for the personalization?

    Hi Maya, 

    Thanks for visiting us at planDisney. Family keepsakes are very important to us, and I really do hope you are able to get a frame customized. My favorite place for customization is Arribas Brothers. You can find this store at Disney Springs and 5 other locations at Walt Disney World. Crystal Arts is on Main Street USA at Magic Kingdom Park and has so many beautiful pieces. The space at Disney Springs is amazing as well and you have got to visit. While bringing a receipt to have an item customized is usually an option unfortunately, it does have to be from the same day, unworn with tags if it is clothing. However the shopDisney option would not be allowed with my experience. But what I did notice is that is that shopDisney website actually has Arribas Brothers frames that you can get customized just like you were at the store! Such an amazing option if you ask me, and I saw a bunch of picture frames that I might actually want to pick up too. 

    While you are visiting EPCOT, if you are looking into family customization, I actually have a recommendation for a story you can visit in the United Kingdom Pavilion. If you stop by the Crown and Crest you will find so many items that are really cool and one of them I actually have purchased for my family. There is a very detailed search option for your families Coat of Arms. You can either get that on a plaque or even just simple piece of paper to take home and frame it yourself. I say it is very detailed because there are so many cultures, and so many different ways to spell last names. As well as different cultures with the same last name, and the Cast Member usually asks if you know your heritage if more than one comes up. Once you discuss that they show you the options for the Coat of Arms. I got the paper option and it came in a great little traveling tube, so I could frame at home and it hangs in our staircase with our family pictures. 


    Have a magical stay,

    Jeremy A.
thumbnail image for Jeremy

Meet the Panelist: Jeremy, New Jersey

Bright Suns travelers! I'm Jeremy from Jersey, a lifelong Disney fan. Father to 3 amazing kids, and husband to my wife of 16 years. I've been sharing the Walt Disney World Resort with my family for 19 years to join in the wonder and joy the parks have brought me my entire life. Consider me here to help with all you travel questions from Batuu to Cinderella Castle. Whether it's teenagers, toddlers, or your middle-aged cousins. Helping you find your version of magic is my mission. Learn More About Jeremy

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