• On Aug 14, 2018
    Andrea from D Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I wanted to make my FastPass+ reservations minutes ago (60 days are today). In the calender I reat: "All FastPass+ distribution is concluded for the selected date at all theme parks" What is wrong and what can I do? Andrea/Germany

    Hi Andrea!

    Thanks for stopping by the Disney Parks Moms Panel. You are getting ready for an incredible Walt Disney World Resort vacation and since you are selecting FastPass+ reservations, your trip isn't too far off! I'm glad to hear that you are planning to use the FastPass+ System during your trip because it's the perfect way to make the most of your vacation time since you will be able to bypass the Standby queue when you are redeeming your FastPass+ reservations.

    I actually just had this same situation happen to me a few days ago as I was attempting to update a set of my own FastPass+ reservations! I went to check to see what reservations were available to and when I selected my day, all of the theme parks were grey with a message that FastPass+ distribution was complete for the day. I hadn't seen that before as there are almost always some remaining FastPass+ reservations at each theme park, even on the day of my visit. I exited the FastPass+ System, re-opened my internet browser and started over and the glitch seemed to be resolved with many FastPass+ reservations showing for the day I was interested in.

    So I recommend that you close your browser, log back into My Disney Experience and check your reservations again as this seems to be a bug in the FastPass+ System. And if you continue to experience issues, I recommend that you contact technical support. Since you are an international Guest, you can email technical support to avoid international phone rates by using the link above.

    Please let us know if you have any additional questions as you continue counting down the sleeps until your magical vacation! T-T-F-N, ta ta for now!

thumbnail image for Crystal

Meet the Panelist: Crystal, Colorado

Hi! I’m Crystal and I’m a wife and mommy to two little Mouseketeers. My husband and I have been enjoying Disney Parks since before we were married, and now we take our children to see Mickey and the gang as often as we can, while  managing my oldest son's food allergies. Planning is key for my family to ensure that everyone has a safe and fun trip to our favorite place and it can be just as exciting as the trip itself. I can’t wait to help you plan your next adventure there, too! Learn More About Crystal

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