Aulani lobby
  • On Nov 1, 2022
    Maybelline from SA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi there! I just wanted to confirm if the answer to this question is still true at this date in 2022. https://plandisney.disney.go.com/question/stay-aulani-resort-know-send-packages-arrival-date-cost-332864/

    Aloha, Maybelline!

    Welcome to planDisney and thanks for dropping by with your question.  Personally, I can't think of a better way to celebrate the holidays and bring 2022 to a close than by relaxing on the beach with your toes in the sand (and a drink in your hand), surrounded by the breathtaking scenery and rich Hawaiian traditions of this beautify Resort.  How exciting that you're only a few weeks away from arriving at Disney's tropical island paradise, Aulani, A Disney Resort & Spa!

    I spoke with an Aulani Cast Member and I was able to confirm that there won't be any type of fee to have packages delivered to Aulani Resort during your stay. And yes, you're welcome to have those packages delivered a day or two before you arrive –– in fact, the Cast Member I spoke with recommended that you plan to do this to make sure that your items arrive in a timely manner.  Just be sure to address your packages to "Guest (name on the reservation)" and make sure you're using the Resort's main address.  If possible, I also recommend noting your arrival date on the package.  That way, you'll help to minimize any confusion in the event that another Guest is registered at the hotel with a similar name.  Then, once you arrive at the Resort, simply stop by the Front Desk to collect your items –– it's easy and convenient, just the way a perfect holiday should be!

    Mahalo for visiting planDisney, Maybelline.  I'm wishing you safe travels and plenty of pixie dust during your upcoming visit to Aulani, A Disney Resort & Spa!

    A Hui Hou (that's Hawaiian for "Until We Meet Again"),
    Amy
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Meet the Panelist: Amy, Ohio

Hiya, Pals! I’m Amy – a DOLE-whip-loving, power-lifting, communications strategist from Cleveland, Ohio and together with Mr. Incredible, we’re raising our own team of Supers. Most days, you can find me stretching to juggle virtual meetings in the school pick-up line, drink all the coffee, and defeat laundry –– all while dreaming up what adventures we can find on our next Disney Vacation Club vacation! See ya real soon!
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