Christmas on Main Street
  • On Jul 13, 2025
    Juni from GA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi there! We are going to Walt Disney World for Christmas and staying at Port Orleans Riverside. I was wondering how long ahead of time “Santa” could ship his gifts to the resort for holding and what are the fees for the front desk to hold them?

    Hiya Juni,

    Welcome back to planDisney! As a close personal friend of Santa's, I'm thrilled to answer your question. His gifts must arrive on time for your Mouseketeers.

    The great news, Juni, is that with Mail Services, you can have Santa's gifts sent up to one week ahead of your check-in date at Port Orleans Riverside. I've had packages delivered to me before, and it's easy to do as long as you address the package correctly. To ensure the delivery arrives and is waiting for you, please address your package to the lead Guest on your reservation (and include the word 'GUEST' before their name). Also include the name of the resort, "Disney's Port Orleans—Riverside," and the full address "1251 Riverside Drive, Lake Buena Vista, Florida, 32830-8514." If there is space, also include your arrival date, if possible, so that the Cast Members can more easily match your package to your reservation. When the package arrives at the resort, it will be held for you at the Front Desk or Bell Services. Your resort hotel room will also be charged a handling fee per package. The price is subject to change, but when I did it in May, it was less than $10 per package.

    I hope this was helpful, Juni. Before I let you go, if you haven't already, check out the Disney Parks Blog's preview of this year's holiday celebrations. There are numerous festive activities happening during your visit, including the opportunity to meet Santa at Disney Springs. I know you will have the most magical vacation with your family. Please come back and see us if you need anything else.

    Happy Planning,

    Ashley F.
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Meet the Panelist: Ashley, Texas

Hey Y'all! I’m Ashley and I live in Texas. My family and I love trying out the yummy snacks (DOLE Whip anyone!) and taking full advantage of our resort days. When we are not piloting the Millennium Falcon, exploring Kilimanjaro Safaris, or watching fireworks, you can find me planning our next adventure to Walt Disney World! I am so excited that you are planning a trip, and I look forward to helping you dig a little deeper and find the magic in all of the wonders of Walt Disney World Resort. Learn More About Ashley

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