Special Needs Family with Mirabel; girl in costume; Encanto
  • On Jan 10, 2024
    Reem from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am in the waiting list for the keyholder, but I didn’t understand. I have to wait for tomorrow to see if I have a chance or today.?

    Welcome to planDisney, Reem! We're always so glad when Guests reach out to us with their questions as they plan for their upcoming Disney vacations!

    Thank you for your question about purchasing a Disneyland Resort Magic Key. Today is a very exciting day, as new sales of Magic Key passes resumed on January 10, 2024! I'm glad to know that you were successful in entering the purchase queue for a Magic Key pass. Because of high demand, Disneyland Resort has established a virtual queue process for new pass sales. Guests who wish to purchase a Magic Key will need to wait in the queue until it is their turn to enter the purchase site and complete the transaction. Unfortunately, there is no clear way to estimate how long the queue will take, so if you've been able to enter the queue, I highly recommend staying there, keeping that browser tab open, and avoiding refreshing or clicking "back" as this could change your place in line. 

    Once it is your turn, you'll have up to 10 minutes to make the purchase, so it'll be important to have a few things in mind to expedite the process. While you wait, you can review the Magic Key Buying Guide which has some really useful tips, such as logging in to your Disney account and ensuring that your payment method and your profile are updated. 

    Reem, I do expect a high volume of Guests to be in the virtual queue for purchasing a Magic Key pass. They're very popular, and in the past, Magic Keys have sold out in all pass types! For this reason, the queue may be paused each night at 10:00 PM Pacific Time, although your place in the queue will be retained as long as you stay connected to the network and keep the browser window open. The queue will be activated again the following morning, no earlier than 9:00 AM Pacific Time. I know this sounds like a very involved process, but I hope it will be worth it and that you'll be successful in securing your preferred Magic Key pass! 

    If we can be of any further assistance, please don't hesitate to come back to planDisney with your questions. We'd love to help you feel confident as you continue planning your most magical visits to the Disneyland Resort!

    Blue Skies and Sunshine,
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Meet the Panelist: Tishra, Washington

From my casita to yours, welcome to planDisney! I'm Tishra, a Spanish-speaking Colombian American living in the Pacific Northwest. I'm a college professor, a happy wife, and a mom to two little girls who hold magic in their hearts as much as their parents do! Our family believes in celebrating every milestone, from life's biggest moments to all the details in between. If you want to commemorate something special with a Disneyland Resort vacation, I'm here to help you out in English or Spanish. Learn More About Tishra

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