Dad and Daughter in front of Cinderella Castle
  • On May 1, 2021
    Chris from LA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    wait times will not show up on my iphone. How can I get them to show back up on my phone

    Hi, there!

     Welcome back to planDisney, Chris. We love when you stop by!

     It looks like your Walt Disney World Resort vacation begins next week. How exciting! As I near the arrival date of my Disney vacation, I like to periodically check on the wait times for my family's favorite attractions. Taking a peek a few days ahead of time helps me to plan out our pixie-dusted adventures in the theme parks!

     Technical difficulties certainly aren't magical. Let's see if we can get your My Disney Experience mobile app to cooperate! I recommend first making sure that your phone is updated. You should be able to view any needed updates in your Settings. Once everything is updated, restart your iPhone and then open your My Disney Experience mobile app. If you click on the map icon at the bottom of your screen, you should see the current Wait Times listed for all four theme parks. If you still don't see those times posted, not to worry! I suggest calling the My Disney Experience Team. A friendly Cast Member there will be happy to assist you!

     Have you heard about Disney MagicMobile service? This new feature on the My Disney Experience mobile app is super cool! Disney MagicMobile works much like a MagicBand. Be sure to check it out!

     I hope this was helpful, Chris. I'm wishing you a magical Walt Disney World Resort vacation!

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Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all-things-Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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