Family with disabled dad speaking with cast member
  • On Jun 6, 2019
    Jess from ON Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hello! I have a visual impairment/ disability. I have one eye, other one is artificial. I wear bifocals to help see. I’ve read that people with disabilities are able to obtain certain services, like getting on rides quicker? How do I apply for that servic

    Welcome to the Disney Parks Moms Panel, Jess! Thank you for bringing us your question about your upcoming visit!

    I imagine you must be a bit concerned about waiting in line for a long time, especially at the most popular attractions. Do not worry, you will be fine. The services you must be alluding to are most likely those offered through the Disability Access Service (DAS) Card. The DAS card is a tool designed to accommodate guests who aren’t able to wait in a conventional queue environment due to a disability or medical condition. It offers guests a return time for attractions based on the current wait time. If you qualify for this service, you and your party will all be eligible to receive a return time for another attraction once you finish your first, and so on. The best thing is that this service can be used in addition to the FastPass+ service.

    Jesse, the first thing you need to do is go to the Guest Relations office at one of the main four theme parks, Magic Kingdom Park, Epcot, Disney's Hollywood Studios, or Disney's Animal Kingdom. Once inside, request to speak to a Cast Member for them to determine eligibility for this program. They will ask you to describe your condition; you might want to bring a note from your physician as it would be helpful when explaining your condition and the challenges it presents. If you qualify for this program, the card will be issued and you may begin to use it.

    I am sure you will have a great time at the Walt Disney World Resort, Jess. I wish you a wonderful vacation! 

    See ya real soon!
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Meet the Panelist: Desiree, Peru

Hi! I'm Desiree from Lima, Peru. My family will never ever tire of visiting the Most Magical Place on Earth, even if means traveling almost 3,000 miles to do so! My husband and I love to watch the fireworks with our kids, but the best magic happens when the grandparents come along and we all feel the same age in front of Cinderella Castle! I love giving tips about different types of resorts and traveling with multigenerational groups.
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