• On Jan 17, 2020
    Suzanne from NC Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I will be visiting WDW in 2 wk. My 4 yr old cousin lives with mom in FL. Mom purchased a 3da pass for the child. I chatted with disney who said ok mom not coming along. Am unable to link his tix to My experiences-&to call. Who calls-me or mom?

    Welcome to the Disney Parks Moms Panel, Suzanne!

    We are so happy to hear from you! Your trip to The Most Magical Place on Earth will be here before you know it!

    I recently had to link many tickets to My Disney Experience with my large vacation party for an upcoming trip! I know exactly how crazy it can get, so I’m here to help!

    Because your cousin’s ticket is linked to your mother’s My Disney Experience account, she will need to call Disney’s Guest Services in order to transfer the ticket to your account. The Cast Member and your mother may be able to finish the process completely if you provide your mom with your email address, phone number, and mailing address linked to your account. It should be relatively straightforward for her to transfer your cousin’s information!

    I hope all goes smoothly for you, Suzanne! If you have any other questions, we’d be happy to hear from you again at the Disney Parks Moms Panel!

thumbnail image for Allyn

Meet the Panelist: Allyn, Wyoming

Howdy Partners, I'm Allyn! My home has been, and will always be, the Walt Disney World Resort. But, when I'm not "home," I live in the heart of Wyoming. I'm living my fairy tale as a professional fine jewelry designer, fitness instructor, wife, and an extreme Disney enthusiast! Dreams do come true, and I cannot wait to share all of my magical Main Street, U.S.A smarts with you! Learn More About Allyn

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.