Hi there, Christine! Welcome to
planDisney.
I am sorry to hear that you have been experiencing difficulties connecting with a Cast Member.
Unfortunately, there is a deadline for
pre-registering for
Disability Access Service (DAS), which is no less than two days before arrival. However, you can still register in person! Yay!
You can register for DAS at any
Guest Relations location on the day of your visit, such as City Hall on Main Street, U.S.A.
Tip: If you are interested in riding attractions, I recommend asking the Cast Members working the
attractions available to Guests using DAS about requesting return times, how to access the attraction, etc.
I hope this helps you, Christine. If you have more questions for us for any future visits, please feel free to return and ask us. We are here to help!
Your Pal,
Alejandra