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  • On May 9, 2018
    Diane Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.     “

    When visiting Disneyland Paris last year I was issued with a card as my disability means I can't stand for long a time. I just showed my UK disability travel card and explain the problem. is there an equivalent at Disneyworld if so how do I get it?”

    Hi Diane,

    Welcome to the Disney Parks Moms Panel! I am delighted that you are planning a trip to the Walt Disney World Resort.

    Good news - there is a Disability Access Service that can be used in the theme parks. When you arrive, stop by Guest Relations, explain your situation and request the Disability Access Service. A cast member will link the service to your MagicBand or Admission Card. This service functions much like Fast Pass+ in that you will receive a return time for an attraction. When my husband has registered for this service in the past, the girls and I have been allowed to ride with him. A cast member in Guest Relations will confirm how many additional guests can board the attraction with you.

    Here is how it works. Any member of your party can approach a cast member at the entrance to an attraction, explain that someone in your group has the Disability Access Service and then request a return time for the ride. Once you return to check-in for the ride, you will need to check-in first since you will be the person with the Disability Access Service. The exceptional news is that we have been able to use this service in addition to Fast Pass+.

    Diane, if you have additional questions, feel free to contact us again or you may also contact Disability Services at 407-560-2547.

    Sending pixie dust your way trusting that you will have a wonderful visit!

    Magic, memories and Minnie Mouse hugs,
    Donyell



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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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