• On May 30, 2018
    Stacey from Gwent Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hi, we are visiting Disney world from the uk for the first time. Our 9 year old son is autistic and we are naturally worried about his stress levels resulting in meltdowns in long queues. Any advice on extra help that could be provided would be appreciated

    Hi Stacey. I'm so excited to hear you are planning your 1st trip to Walt Disney World Resort! It will be so magical to see Walt Disney World Resort through the eyes of your son!!

    Walt Disney World Resort has an unwavering commitment to provide a magical experience to all Guests. Before your vacation begins, be sure to review the Services for Guests with Cognitive Disabilities information. You will find invaluable tools and resources.

    One of my favorite resources is the "Guide for Guests with Cognitive Disabilities." If you would like, you can print it out and take it with you to the theme parks. It has great information including Frequently Asked Questions, Trip Planning Strategies, Transportation Information, Park Entrance Information, Attraction Information, Tips for Character Greetings, Break Areas and so much more.

    You might also want to consider the Disability Access Service if your son will have challenges tolerating extended wait times at attractions. With the Disability Access Service, your traveling party will schedule a return time that is comparable to the current queue. Rather than waiting in line, you can enjoy other areas of the theme park and return at the appropriate time. You can also use this service in conjunction with FastPass+. When you first arrive at a theme park, visit Guest Relations to discuss the Disability Access Service and/or other accommodations for your son during your visit.

    For more information, you can contact Disability Services by email at disability.services@disneyparks.com.

    Please let me know if you need any other tips or information as you plan your vacation. Enjoy every magical moment!

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Meet the Panelist: Kari, Texas

"Welcome home," Disney friends! I'm Kari, a wife and mom from Texas. In 1997, we became Disney Vacation Club Members and have enjoyed every magical moment. We have also set sail on the Disney Cruise Line, enjoyed the benefits of Annual Passes and put our best foot forward with runDisney. I love helping Guests add pixie dust to their vacation plans! How may I help you add magic to your next Disney vacation?

Learn More About Kari

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